TP employ’s 42 000 people in the country. With 26,500 workstations in Manila, Bacolod, Cebu, Davao and Baguio. The company receives award on AON Hewitt certification as 2014 Best Employer of the Year in the Philippines. That will add to company milestone and stability since its first opening last 1996.
Inside the building facility have we found logos on walls. The 5 essential elements like cosmos, metal, earth, fire and air. That will serve as a reminder of its core values such Professionalism, Respect, Integrity, Innovation and Commitment. Also we’ve seen the actual training facilities and trainees. That are trained on how to handle various call types, solve problem, relationship care, analyze data and serve customers.
With complete facilities like leisure area (xbox, billiards), gym, even computer free surfing area. So its employee can take shower, do fitness, sleep, play or even surf the net before or after work shifts. Make them one of the most admired company in the country. That creates more jobs and opportunity to Pinoys. Serving the global market with world class training and facilities.
The company even went out of its way to sponsor an exclusive blogger’s tour. As we talked to its Directors like Neo Samson and Marilyn Ventanilla, partners Fleishman Hillard and employees while on exclusive tour. We even played games like what they do in Training.
The company brand was know as one of the leader when it comes to BPO and Call Center Industry around the globe. Its clients mostly were on the fortune 500 company list. They reported 3.7$ revenue last 2014 HQ in France that operates 135k workstation with 180k employee, 274 contact center in 62 countries serving more than 160 markets.
That managed programs in 75 language of major international companies of various industries. They traded stocks shared on Euronext Paris Market compartment A eligible for with following indices: SBF 120, STOXX 600 and France CAC Mid & Small.
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 42,000 people in the country and operates more than 26,500 workstations in 16 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, and Davao. The office in the Mall of Asia Complex is considered one of the biggest.
This 2016, Teleperformance marks its 20th year of continued excellence and leadership in the Philippines. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.
Neo and Marilyn told us lots of cool stories happened in the call center industry. That it takes more than just a telephone operators. Or customer service voice over. But also to critical analyze data essential in doing business in the global market.